Attached is the case study entitled “The Case of the Rewired Supply Chain.” Please read this case carefully, and provide your recommendation for each one of the three (3) items listed below the case. This case study will be issued at the beginning of Week 1, and your recommendations are due at the end of the fourth week. Please submit your responses only in MS Word.

Please note the following:Policy Statement # 1. Late Submittal of Deliverables/Assignments All students should recognize that it is unfair to their fellow students to submit assignments after the scheduled due date. Therefore, all assignments are expected to be completed by due dates set in this class. An exception to the rule is a 24 hour extension provided only for thread postings (i.e., responses to weekly discussion topics), but late postings will be assessed a 50% decrement for that week’s posting. Late submittal of deliverables (i.e., assignments) in the Assignment area of this class will be allowed without any grade decrement (i.e., from A to A-; B+ to B, etc.) only for the following valid list of emergency reasons. Please note even these reasons are only acceptable at the discretion of the Instructor. Except for a personal medical emergency without any prior indication, the student is expected to work ahead and complete all weekly deliverables (discussions and assignments) to anticipate or accommodate possible/potential crisis. A personal Medical Emergency or Serious Acute Illness. All medical emergencies and illnesses must be verified by a note on letterhead by an M.D., D.O., P.A., or R.N. The Instructor usually will not accept a note from other health professionals (e.g., Ph.D., MSW, D.C., Physical Therapist) because their professional functions rarely involve medical emergencies or acute illnesses. A personal Accident or Police Emergency. The Instructor will require an accident report or note on letterhead from an appropriate law enforcement officer to accept late work due to accidents or police emergencies (e.g., assault on student, student taken hostage, detained witness of a crime). A personal Unforeseen Jury or Witness Duty. The Instructor will require a note on letterhead from a judge or attorney stating you had no advance notice of duty to accept late work due to jury or witness duty. A personal Unforeseen Military Deployment or Activation. The Instructor will require a note on official letterhead from your commanding officer stating you had no advance notice of deployment or activation. Funerals for Immediate Family Member (e.g., parents, siblings, children, grandparents). The Instructor will require a copy of the obituary or a note from a minister or funeral director.

CASE QUESTIONS: For this initial meeting with the Directors, you are to prepare a short summary of your recommendations, including the following:

1.      A synopsis of the inventory and supply chain management problem(s) as you perceive them to be.

2.      Using the facts of the case, as well as theories and best practices that you have learned in the PROC 5820, Operations Management course, prepare a short description as to what you intend to do to address each of the 5 goals in the attached case.

3.      Explain how you would identify and use measures of effectiveness (identify appropriate metrics) to assess progress in resolving these issues.

When submitting your recommendations (on the three items listed above), please use the attached template for your response to this case study. You may use two (2) “typewritten” pages, double-spaced for each recommendation. If you require more than two pages, each recommendation should not exceed three (3) pages in total. You can use other material (e.g., Internet sites, textbooks, or outside readings) that will support your recommendations. Please submit your responses in MS Word.