MGT- 420 Entire Course Material

MGT 420 Week 1 Complete DQs

(1) There are several different perspectives of quality including the operations perspective, the strategic perspective, the marketing perspective, the financial perspective, the HR perspective, and the systems perspective. Which of these perspectives are being emphasized by your company or one you are familiar with and why?

(2) Why is quality management so important in the supply chain? What may happen to the supply chain if the quality management approach is not implemented correctly? What are the consequences of the faulty implementation of a quality management approach ?

(3) Trust has been identified as a very important attribute for leaders who are initiating quality improvement efforts. Why do you believe trust is such an important attribute? Why is commitment an important variable in quality improvement initiatives as well?
MGT 420 Week 1 Individual Role of Stakeholder Paper.

MGT 420 Week 2 Complete DQs.

(1) Why was Deming’s theory on quality embraced by the Japanese auto industry and rejected by the American auto industry? What impact did the rejection of Deming’s quality theory by the American auto industry have on the rise of the Japanese auto industry?

Pick one of the items to discuss or both if related in your example:

      (2)   What are the distinguishing elements of a process-driven quality requirement? What is unique about a process-driven quality requirement? What are some of the unique elements of implementing customer-driven quality requirements as opposed to process-driven quality requirements?

 OR

        What are the distinguishing elements of a customer-driven quality requirement? What elements are unique to a customer-driven quality requirement? Why is interfacing between the provider and the customer so critical in the successful implementation in customer-driven quality requirements?

Pick one of the topics to discuss or both if related to your example:

      (3) How does one evaluate the characteristics of a quality tangible product? How important would reliability and dependability factor into your evaluation?

 OR

        How does one evaluate the characteristics of a quality intangible product? How important would courtesy and knowledge be of the person representing the provider in resolving an issue with a quality intangible service?
MGT 420 Week 2 Team Part 1 BJB Manufacturing Company Quality Management Initiative Proposal.

MGT 420 Week 3 Complete DQs.

(1) Would completing a strengths, weaknesses, opportunities, and threats (SWOT) analysis be advantageous when deploying a quality process? How do identification and correction of internal weaknesses result in a more successful deployment of the quality process?

(2) Do quality initiatives result in an immediate profit improvement? How would an organization determine if the quality initiative results need to be measured? How would the organization determine when to measure the improvement?

(3) What are the two principle activities in strategic planning? Why is it important to correctly identify and address these two activities to ensure success in the quality initiative?
MGT 420 Week 3 Individual Theory Matrix.

MGT 420 Week 4 Complete DQs. 

(1) What are some KPIs that can affect alliances with certain vendors? Which KPIs are most important? Why?

(2) What supplier qualifications would indicate the probability that your supplier would be a successful strategic partner? In your opinion, how would you prioritize these qualifications? What long-term effect would these choices have on an organization?

(3) Can all costs be determined up-front when altering a supplier relationship? Explain how altering a supplier relationship would affect one of the following areas:
MGT 420 Week 4 Team BJB Manufacturing Company Quality Program Proposal Part I to III Presentation. 
MGT 420 Week 4 Team Part II & III BJB Manufacturing Company Quality Management Implementation Strategy.

MGT 420 Week 5 Complete DQs. 

(1) What are some external quality management organizations? What value do these organizations bring to each of their targeted industries? How does their presence enhance the particular industry they target?

(2) When a company wants to improve its quality performance, should it seek advice from an external organization? Why would it seek membership in an external organization?

(3) Does participation in state or local quality management organizations continue to add value to an organization? Does this participation affect the line worker? In what way?
MGT 420 Week 5 Individual Quality Management Organizations. 
MGT 420 Week 5 Team Part IV BJB Manufacturing Company Quality Management Supplier Alliance Metrics Report.